Our Commitment
Responsible Gambling at
Royal Panda Casino
Gambling should always be fun, safe, and within your means. Royal Panda Casino is deeply committed to ensuring that all our New Zealand players have access to the tools and support they need to gamble responsibly.
Gambling — Know the Signs
For most people, gambling is an enjoyable form of entertainment. However, for some, it can become problematic. Recognising the warning signs early is key to preventing serious harm. Problem gambling is not a moral failing — it is a recognised health condition that responds well to professional support.
Ask yourself the following questions. If you answer "yes" to one or more, it may be worth reaching out for support:
Do you spend more money gambling than you intended?
Have you tried to cut back on gambling but found it difficult?
Do you gamble to escape problems or negative feelings?
Have you borrowed money or sold possessions to fund gambling?
Has gambling caused problems with your relationships or work?
Do you feel anxious, irritable, or restless when not gambling?
Have you lied to family or friends about how much you gamble?
Do you return to gambling to win back money you have lost?
Player Safety Tools
Tools to Keep You in Control
Deposit Limits
Set daily, weekly, or monthly deposit limits to control how much you spend. Changes to lower limits take effect immediately; increases require a 24-hour cooling-off period.
Session Time Limits
Set a maximum session duration after which you will automatically be logged out. Regular reality checks remind you how long you have been playing.
Loss Limits
Define the maximum amount you are prepared to lose in a given timeframe. Once your limit is reached, you will be unable to place further bets until the period resets.
Self-Exclusion
If gambling is becoming a problem, you can exclude yourself from Royal Panda Casino for 6 months, 1 year, or permanently. During exclusion, you cannot open a new account.
Reality Checks
Receive regular pop-up reminders showing how long you have been playing and your net wins or losses during the current session.
Cool-Off Period
Take a short break from gambling by activating a cool-off period of 24 hours, 7 days, or 30 days. Your account will be temporarily suspended during this time.
Stay Safe
Tips for Safer Gambling
Set a Budget
Only gamble with money you can afford to lose. Set a strict budget before you start playing and stick to it.
Set Time Limits
Decide in advance how long you will play for. Take regular breaks and do not chase losses by playing longer.
Gambling is Entertainment
Treat gambling as a form of paid entertainment, not a way to make money. Never gamble to recover financial losses.